FAQ
After-sales and spares
Straight answers, including the ones that end with "it depends" — and what it depends on.
What is the warranty?
The structure and covering carry a warranty against manufacturing defects, with response targets for parts. The exact terms are in the contract.
How fast can you ship a spare?
Common parts are stocked for current systems; uncommon ones are made on the same lines. The spare parts list is agreed at handover.
Do you support the first crop?
Yes: training, set-point review and remote climate-data review during the first season.
Can you upgrade an older house?
Often. Screens, vents, heating and control can be retrofitted if the frame has capacity. It starts with a structural check, not a sales call.
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