Shipping and documents

Straight answers, including the ones that end with "it depends" — and what it depends on.

Which Incoterms do you work with?

EXW, FOB, CIF and DAP are all possible. For project shipments DAP to site is the least ambiguous; FOB leaves ocean risk with your insurer.

How is the structure packed?

By installation sequence, each package marked against the drawing, with a bill of materials per container.

Who handles customs?

We provide the invoice, packing list, certificate of origin and HS classification support. Clearance is handled by your broker or ours, as agreed.

What about damage in transit?

Photograph at unloading, note damage on the delivery receipt before signing, and keep the packing list by package number. That is what a claim needs.

Ask a question that is not here

Send it with your country and crop. You get a written answer with the assumption stated.